Finding the Right Answer Quickly
We've organised this FAQ around the questions that come up most often — account registration, wallet deposits through bKash, Nagad, or Rocket, withdrawal verification, and getting back into the lobby on your phone. Each answer reflects how the platform actually works, not a generic script. If your question isn't here, our support team is reachable via live chat and email. For deposit
questions specifically: open your bKash or Nagad app, send to the account number shown in your p40i wallet screen, confirm with your PIN, and the balance updates once the transfer clears on our end. Rocket works the same way. Players in Dhaka and elsewhere across Bangladesh use this flow daily without needing to call anyone. Account security questions — like resetting your
password or verifying your wallet — are handled through the account settings page after you log in.
- bKash
- Nagad
- Rocket
- Live Chat Support
- Account Settings