Reference

What You Agree To When You Use p40i

Using p40i means you accept the terms that govern your account, your deposits through bKash, Nagad, or Rocket, and how we handle your data.

Account EligibilityWallet & Payment TermsData HandlingJurisdiction RulesContact Rights
p40i What You Agree To When You Use p40i
LEGAL CONTACT PATHS

Reach Us About Legal or Account Queries

If you have a question about your rights under these terms, want to request a data correction, or need to flag a compliance concern, our support team handles those directly. We aim to respond to legal and account queries within one business day. Reach us through any of the channels below.

Live Chat Open the chat widget from any page in the lobby. Available during our standard support hours for account and legal queries.
Email Support Send your query to our support address for written records. Useful for data requests, account disputes, or formal legal correspondence.
Help Centre Our help centre covers account eligibility, payment terms, and data rights in plain language before you need to contact us directly.
HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Your Rights

We collect only what we need to run your account — login credentials, transaction records for bKash, Nagad, or Rocket payments, and session data for security. We do not sell your data to third parties. You can request a copy of your data or ask us to correct it by contacting support.

Account Security

Your account is protected with encrypted login and OTP verification. We flag unusual access patterns and may ask you to re-verify before a withdrawal is processed.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to improve the lobby experience. You can manage cookie preferences from your account settings.

Data Retention

We keep transaction and account records for as long as required by our operating jurisdiction. Closed accounts are retained for the legally required period before deletion.

Your Rights

You can request access to your personal data, ask for corrections, or raise a concern about how we handle it. Contact support with your account details and we will respond in writing.

Common Legal and Account Questions

These are the questions we get most often about account terms, eligibility, and data rights on p40i.

You must be of legal age in your jurisdiction and accessing from an eligible region. Whether p40i is available to you depends on your local law — check before you register.

Your account is governed by the laws of our registered jurisdiction. Local laws in Bangladesh may also apply depending on your region and how you access the platform.

Yes. Contact our support team with your account details and we will provide a copy of the personal data we hold on you, in line with our data retention policy.

Send a closure request through live chat or email support. We will confirm the request, process any pending bKash, Nagad, or Rocket balance, and close the account within the required period.

We retain transaction and identity records for the period required by our operating jurisdiction. After that period, your data is deleted from our active systems.

Contact support with your transaction reference and account details. We review disputes in writing and aim to respond within one business day with a clear outcome.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.